Legal
Privacy Policy
Last updated: September 29, 2026
This Privacy Policy explains how GusMiLabs ("GusMiLabs", "we", "us") collects, uses, shares and protects personal information when you visit gusmilabs.com, join our waitlist or use the GusMi products (the "Services"). By using the Services you accept this policy.
1. Who we are
GusMiLabs operates the GusMi suite of business software, available at gusmilabs.com and its product subdomains. For any privacy question you can reach us at support@gusmilabs.com.
2. Information we collect
Information you provide: your name, work email, company name and the products you are interested in when you join the waitlist, create an account or contact us.
Payment information: subscriptions are processed by Stripe. We receive limited billing details such as your email, plan and status, but we never store full card numbers.
Usage and technical data: IP address, device and browser type, pages visited, referring URLs and diagnostic logs collected automatically when you use the Services.
3. How we use information
To provide, operate and maintain the Services, including authentication, workspaces and collaboration features.
To process payments, manage subscriptions and provide customer support.
To improve our products, understand usage trends, prevent fraud and keep the Services secure.
To send service messages and, when you opt in, product updates. You can unsubscribe at any time.
To comply with legal obligations and enforce our Terms of Service.
4. Cookies and similar technologies
We use essential cookies to keep you signed in and to remember your theme and language preferences, and limited analytics cookies to understand how the site is used.
You can block or delete cookies from your browser settings. Some features may stop working if essential cookies are disabled.
5. How we share information
With service providers that help us run the Services, such as hosting, database, payment, email and AI infrastructure providers. They process data on our behalf under contract.
When required by law, to protect our rights, or in connection with a merger or acquisition.
We do not sell your personal information.
6. AI features
Some features use third-party AI providers to generate suggestions, summaries or copy. Content you submit while using those features may be processed by these providers to return a result.
We do not use your content to train our own models without your consent, and we rely on provider policies that limit how data may be used.
7. Data retention
We keep personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes and enforce agreements. When it is no longer needed, we delete or anonymise it.
8. Security
We protect data in transit with TLS and encrypt data at rest. We offer multi-factor authentication, run periodic security reviews and restrict internal access to what is necessary. No method of transmission or storage is completely secure.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, port or object to the processing of your personal information and to withdraw consent, under regulations such as the GDPR, the CCPA and Mexico's LFPDPPP.
To exercise these rights, email support@gusmilabs.com. We will respond within the timeframe required by applicable law.
10. International transfers
We may process and store information in countries other than yours, including the United States. When we do, we rely on appropriate safeguards for the transfer of personal data.
11. Children
The Services are intended for businesses and are not directed to individuals under 16. We do not knowingly collect data from children.
12. Changes to this policy
We may update this policy from time to time. We will post the new version on this page and update the date above. Material changes will be communicated through the Services or by email.
13. Contact
For privacy questions or requests, contact GusMiLabs at support@gusmilabs.com or visit gusmilabs.com.